The study followed a qualitative-exploratory approach and was organised into four steps: i)
literature review; ii) data collection through in-depth interviews; iii) analysis and interpretation of
the interviews; and iv) improvement actions proposition. Regarding literature review, it was
organised into three subjects. The subject ‘Logistics and International Physical Distribution’
subject aimed to understand the logistic flows where port logistic activities are found. In the ‘Port
Logistics Chain’ the main actors were identified and logistic flows among them were described.
And finally, previous studies focusing on the port logistics activities were present.