• To communicate and collaborate with other teams for finding out the root cause of each problem.
• Analyze the problem and try to do the reverse engineering process to fix the issue.
• Coding and Scripting Web Application to provide analysis reports to all related teams.
• Explore solution to monitor E2E network performance and improve network quality.
• To perform E2E network optimization and troubleshooting, to reduce customers churn.
• Study new Open Source Technologies and Tools. To Apply/Develop the automation tools for all related teams.