please accept our apology for your unpleasant stay at the Lohas Suites Sukhumvit by SUPERHOTEL .
We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. To prove to you that we take every complaint seriously, we will take your comments and pass on to all concerned departments.
Once again, we regret that this has impacted your experience at our hotel and hope to offer you a more pleasant stay in the future.
We hope you will see the improvements and enjoy your time with us in your next visit. Please feel free to contact us if you have any further questions or comments concerning your stay.