Thanks for your reply.
We appreciate you sending us through the image and again, we are sorry that you have received an incorrect item.
We are sorry that we do not have the correct item in stock to send to you as it is unfortunately now out of stock. We apologise for any disappointment this may cause.
Whilst we can see that the Shorts are the Sight model, we understand that they are not the same as what is shown in the image on our website.
To best sort this problem I am going to offer two options:
Keep the item at a discounted price of £47.49. We will refund the difference of £20.00 by means of gift voucher.
or
Please send the item back to us (in it's original, unused condition) for a refund, including a copy of our returns form. Please return the item using a standard delivery method and enclose a copy of the postage receipt. This will ensure the postage cost be reimbursed to you when our Returns Team has received the parcel.
To download a copy of our Returns form and to find further information about receiving an incorrect item, please click on the links below:
http://www.chainreactioncycles.com/customer-service/returning-an-item
Please let me know which of the above options best suits.
We look forward to your reply and we apologise for any inconvenience caused.