• Electronic
retailing
(e‐tailing):
– Direct
sale
from
business
to
consumer
through
electronic
storefronts
• Cybermall:
– Single
Web
site
that
offers
many
products
and
services
at
one
Internet
location
• Manufacturing,
repair,
and
operations
(MRO):
– Purchases
oken
approach
40
percent
of
a
manufacturing
company’s
total
revenues