1 History
2 Overview 2.1 Responsibilities 2.1.1 Cabin chimes and overhead panel lights
2.2 Chief Purser
2.3 Purser
3 Qualifications 3.1 Training
3.2 Language
3.3 Height and weight
4 Uniforms and presentation
5 In advertising
6 Unions 6.1 Discrimination
7 Roles in emergencies 7.1 September 11, 2001
7.2 Other emergencies
8 In popular culture
9 Notable flight attendants
10 References
11 Further reading
12 External links