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Keeping customers as our focus
Partner of the world’s key players Keeping customers as our focus
The Group has established strong relationships with the major global players in each of the industries in which it operates, often delivering projects designed to specific customer requirements.Customer centricity, defined as the ability to anticipate and quickly meet customer needs, is a hallmark of the Group’s activities and is reflected in its constant presence, from product design through to delivery, and provision of a level of service in line with customer expectations which are constantly monitored using specific, agreed parameters.Prysmian Group is able to develop solutions that not only meet specific standards but also satisfy precise customer requirements. This is achieved by having a fast, smooth organisation throughout the supply chain, capable of speeding-up decision-making and time to market by adapting itself to the demands of the various industries and continuously investing in innovation.The Group is always raising the bar, with the aim of being a benchmark in terms of quality of service, speed and flexibility.