We used CSR as a mediator in our model with MO as
our theoretical foundation. MO and CSR both have had
mixed results in the past in regard to their correlation to
performance. The MO research stream primarily utilized in
the marketing field has suggested that perhaps the relationship
is either moderated or mediated to performance.
We included CSR as the mediating variable to further the
literature streams and our results indicate that CSR could
Table 3 Testing Hypothesis 4 results
DV Performance
H4
Industry 2.243*
0.028
Size 1.942
0.056
Market intensity 0.177
0.86
B2C 0.845
0.401
B2B 0.361
0.719
B2G 0.418*
0.677
CSR 2.393*
0.019
N 82
Model F statistics 7.767
Model R2 0.437
Adjusted R2 0.381
* Significance at 0.05
Fig. 1 The model for CSR
Market Orientation and CSR 279
123
be one of the mediating variables in today’s marketplace
that MO-oriented firms need to consider in regard to firm
performance.