We truly understand. We can surely process a refund for you but would you consider 8 Months of Business Plan instead?
We have just added new features in our PowToon studio and will be adding more features in the next coming months. The Awesomeness that you have with your creations is something that we value and wanted to keep.
Please let me know your thoughts and I'll be more than happy to add 8 Months of Business Plan in your account