I hope this email finds you well. My name is Beer I am the Rooms Division Manager. I need your help, regarding to a booking reservation as of Mr. Joe Courtney and Ms. Carly Gymer who has booked from your travel agent. They had confirmed me that their booking has been paid direct to your agent. may I please to follow up the payment. I am just wondered how we would billing to your company or do you have any clients payment evidence? Kindly advice