1. Describe the change-management process in your organization.
2. How would you define the off-peak times for your site?
3. Look at the sorts of tasks you perform in your job, and categorize them
as routine, sensitive, or major updates.
4. What kind of communication process would work best for your company?
Would you have both a “push” and a “pull” mechanism? Why?
What would you use each of them for?
5. How would you organize change-management meetings in your company?
Who do you think should attend? How often would you have
them?
6. To what extent would change management affect the way that you do
your job?
7. Consider how various sorts of updates should be categorized in the various
areas of your site, and institute a scheduling practice that reflects
your decision.
8. What problems do the people who use the system have with the current
setup?
9. In reference to the case study in Section 17.1.3, about making big changes
on Friday or before a vacation, pick a side, and defend your decision