I did stay just for one night with my wife. I had business meetings at night and the morning after. Everything was niceley organized, we had a table reserved by the concierge and service at the restaurant was quick and professional. We would recommend to have a better air condition system as in most areas it is really far to cold. We had an up-grade at our room, I did not find out if that is part of the agreement with Agoda or because I am a long term customer with Shangri La.