To evaluate logistics performance a broad perspective has to be taken into account for all the parts of a business. In general commonly named KPAs are effectiveness, efficiency and productivity. Productivity merges effectiveness, efficiency and quality into one by comparing the input and output. The next important criterion is employee development, which means the attractiveness of the logistics profession. These are two subjective criteria that are difficult to measure. Profitability is often being used as the most important area to measure performance. Both hard and soft measurements have to be used to measure these criteria for performance.