In the last years, alternative ways to the traditional service providing have been
introduced, taking advantage of the latest advances in information and communication
technologies: e-government for public administration services, e-commerce as an alternative to classic retail, e-education or long distance education for those students that time and location don’t allow them to attend traditional classes, multimedia centers and virtual libraries for those looking to enrich their cultural knowledge on demand, remote working that allows employees to perform their tasks from their home office.