As you know, we didn’t make our original schedules as planned.
We fully understood your situation, but we need your explanation about this situation because our consignee was very upset and wanted us to talk about the reasons.
1. When did our shipper make a decision about the attachment ?
2. CK Line finally rejected the shipping schedules date on 18/08. Did you already inform our shipper of their rejection ?
3. Also our shipper didn’t receive their booking confirmations from you. Did they say it correctly ?
So we regret to give you some questions, but we hope that you answer us specifically.