The majority of the information provided in the preceding 7 Skill Categories has focused on the development of systems by the organization.
In this Skill Category the focus will be on the Business Analyst’s role in projects where the software is developed either in part or entirely
by outside organizations. For many organizations this was confined to the purchase of Commercial Off-the-Shelf software (COTS). The growing role of outside developers, either
on-shore or off-shore, has lead to an increased interest in methods to manage this
development.