I know that you have all been frustrated by the problems we have with our technology. I have been in contact with our IT director and he has told me that they are implementing a new system which should make everything better. The fully integrated supply chain management solution will mean that we will be able to see exactly what’s coming and going
I am really concerned about the lack of investment in the technology we have in our stores and this is causing us real problems.
We can’t see what’s going out and what’s coming in, so we haven’t got a clue what’s going on. We do not know which suppliers are going to be delivering goods and on which date. We have lorries from the distribution centre turning up at the store warehouse unannounced and we have no idea