Enager had three divisions-Consumer Products, Industrial Products, and Professional Services of which accounted for about one-third of Enager's total sales. Consumer Products, the oldest of the three divisions, designed, manufactured, and marketed a line of house ware items, primarily for use in the kitchen. The Industrial Products Division built one-of- a-kind machine tools to customer specifications(ie.. it was a large"job shop"), with a typical job taking several months to compete. The Professional Services Division, the newest of the three, had been added to Enager by acquiring a large firm that provided land planning, landscape architecture, structural architecture, and consulting engineering services. This division has grown rapidly, in part because of its capability to perform"environmental impact" studies, as required by law on many new land development projects. Because of the differing nature of their activities, each division was treated as an essentially independent company. There were only a few corporate-level managers and staff people, whose job was to coordinate the activities of the three divisions. One aspect of this