1. People in Food and Beverage Operations
Food and Beverage Operations is one of the most important parts in the profitability of a hotel operation. In some major city hotels, food and beverage revenues may exceed room revenues. And some hotels may face with low or none profitability of food and beverage operations. These are likely to be different, however, the only reason to answer those differences is the nature or the characteristic of food and beverage department. The most important nature of food and beverage department is Labor Intensive which is a large number of people are required to do the work necessary to attain food and beverage service objectives.