Abstract: This study examined the relationship among tourism involvement, work engagement
and job satisfaction in the hotel industry. Data was gathered from 336 frontline employees
of 20 international hotels in Taiwan and was analyzed via structural equation modeling.
Findings show that tourism involvement is positively related to work engagement, while both
tourism involvement and work engagement are positively related to job satisfaction. Work
engagement was found to partially mediate the relationship between tourism involvement
and job satisfaction. Implications for hotel managers, limitations and future research directions
are discussed. Keywords: tourism involvement, work engagement, job satisfaction.
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