Xylitol can be encapsulated using the double emulsion technique followed by complex coacervation.
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Menthol can be encapsulated using the complex coacervation process.
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The obtained microcapsule characteristics are desirable for application in food (small size and low solubility).
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The microencapsulation process can control menthol and xylitol release, thus prolonging the cooling sensation.
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Microcapsules were able to regulate the gradual release of menthol and xylitol when apply in chewing gum.