Page 7-8
Objective
To keep stock at the minimum level possible without compromising the hotel operations and to allow efficient control over bar outlet operations.
Policy
1. A fixed par stock level should be defined for all items, in all bar outlets.
2. Periodic reviews of par levels should be performed.
Procedure
1. A fixed par stock system must be implemented in all service bars and bar outlets, including mini-bar and room service.
2. The Food& Beverage Manager must determine the selection and quantities to be included in the par stocks, and then a par stock listing should be prepared for each outlet, including:
- The type and brand of each item ordered by main family
- The quantity unit
- The fixed par stock
3. To minimize inventory, the quantity of items must be maintained at an optimum level consistent with actual usage and needs (usually based on a maximum sales volume of two consecutive days).
4. The fixed par stock listing, once formally approved by Food & Beverage Manager should be distributed as follows:
- Original: Retained by Food & Beverage Manager
- Copy: To Cost Controller
- Copy: To outlet manager
5. Substitution of fixed par stock items is not permitted. When necessary, a new par stock listing must be prepared and approved before issuing alternate brands, unit sizes or quantities.
6. Par stocks should be replenished on an item-for-item basis and preferably on a daily basis to minimize the par stock level to be maintained. The quantity to be replenished should always follow the formula:
Stock on – hand at end of the day+ quantity requested=Fixed par stock level
Quantities ordered by the outlets to replenish their par stock must be reconciled to the daily sales statistics. All discrepancies must be formally documented and explained (this will be consolidated through the month end sales and consumption analysis).
7. The Cost Controller should spot check quantities on hand against the approved par stock listing in each outlet to ensure the par level is respected. All variances must be reported to and explained by the Food & Beverage Manager before distribution to the Director of Finance and the General Manager
Sample bar and Daily Sales Control
Page 9
Objective
Toensure the standard beverage service methods are being followed by the Banquet Department.
Policy
1. A Banquet Requisition and Return Report must be accurately prepared and maintained for each banquet.
2. If there is a large difference between the potential beverage sales and actual beverage sales, the cause should be investigated.
3. Unopened beverages not consumed at the end of the function must be returned to stores.
Procedure
1. Beverage arrangements for banquet are usually one of four types:
- By order: applies to small banquets where each guest orders their drinks at the time of the banquet.
- Budged menu : the menu (and quantity) for the beverages to be served has been pre-determined, depending on the customer’s budget. Prior approval from the banquet organizer must be received before serving beverages not included in the menu or accepting additional drink orders.
- Flat rate : the price remains constant irrespective of the consumed volume within the agreed menu.
- Cash bar: the banquet organizer does not make any beverage arrangements, each participant ordering and paying individually foe drinks.
2. For each banquet Requisition and Return Report should be prepared by the Banquet Manager including the following information.
- Name and date of function
- Service station (if more than one temporary dispensing bar is setup)
- Event order number
- Reference and description of items issued to each station
- Unit of measure of items served
- Quantity issued to each bar and any subsequent issues after the initial setup
- Quantity returned by each station at the end of the event
- Net quantity consumed by the event (a)
- Unit selling price of each item (b)
- Actual sales (a x b)
- Unit cost (to be completed by the Cost Controller) (c)
Page 10
- Total cost (a x c)
- Unit potential sales: the potential revenue of the item if sold at the full selling price (d)
- Total potential sales (a x d)
3. The bartender at the banquet bar must prepare the drinks for each banquet according to the Banquet Function Sheet. The prepared beverages must be recorded under the lssued column of the Banquet Requistion and
Return Report, except for small banquets when order vouchers similar to those of a restaurant are used. Lf a permanent banquet bar does not exist, beverage should be issued directly from the main store and returned to the main store at the end of the function.
4. Once the banquet has finished, the remaining beverages must be checked, the net consumed amount and actual
Sales calculated. The Bartender must sign the issuing and returning of the beverages. The person in charge of
The banquet bar is responsible for preparing the beverage sales records and an invoice will be prepared and posted by the Cashier accordingly.
5. The Cost Controller will review the actual sales calculation of the report sent from the banquet bar, enter the cost of each item and calculate the total cost as well as the potential sales amount. The difference between the calculated potential sales amount and the actual sales is used to adjust the banquet bar’s potential sales amount. The cost is compared against the banquet’s potential cost. For flat rate banquets, it is used as reference information when establishing the future selling price.
6. Lf there is a large difference between the potential beverage sales and the actual beverage sales, the cause for the difference should be investigated.
7. Unlike restaurants, banquets do not necessarily have any trends and are rather affected by the type of events such as wedding receptions and cocktail parties. Accordingly, monthly banquet target beverage cost should be determined by referring to the previous year’s actual beverage cost results and the trends indicated by the menu sales analysis.
Ojective
To achieve an appropriate profit margin in banquets and ensure the operation is standardized and with minimum waste.
Policy
1. A Function Sheet must e prepared for all banquets, stating the date and hour, name of the banquet room, number of guests, price charged, detailed menu and any other relevant details.
2. The potential food cost for the banquet must be calculated in advance, to ensure that appropriate Sales pricing is used.
3. Potential food cost and actual food cost must be compared and any significant variance should be formally explained.
Procedure
1. The contents of the menu are decided with customers with a prearranged standard menu for breakfast, lunch, dinner, buffet, and wedding receptions. A standard recipe must be prepared in the same manner as previously detailed. The potential food cost for each menu must be calculated and attached to the banquet sheets
2. For special orders outside the standard menu, the special banquet menu should be presented to the Cost Controller well before the banquet is held in order to calculate the food cost in advance.
3. The Cost Controller must then calculate the food cost for one serving, of the new banquet menu. If special dishes are ordered which do not already have a prepared standard recipe, the Executive Chef must prepare the standard recipe to calculate the food cost. If the cost calculation cannot be performed because the standard recipe is not available, a dish with similar main materials should be used as reference to calculate the cost.
4. If the food cost for one serving is high in comparison with the sales price, the Banquet Manger and the Food and Beverage manager must be notified by writing. In order to improve the cost ratio, the materials used must be changed to lower the cost, and/or the selling price increased. If the menu or the selling prices are adjusted, a revised Function Sheet must be prepared and submitted to the Cost Controller.
5. When the banquet is finished and the sales recorded, the cost Controller will apply the cost ratio which has been calculated for each banquet in advance to the respective sales, and calculate the total food cos for the banquet.
6. If there is a difference between the guaranteed number of guests (prepared number of meals) and the actual number of guests, the Banquet Manager must explain the situation. The bottles to be used for cocktails and for straight drinks should be assigned separate potential sales values or alternatively to adjust the potential sales value in advance.
7. The food sales and food cost are accumulated for all banquets during the month, and the potential food cost and the potential cost ratio are calculated for the same period. When the potential food cost and actual food cost are compared, the difference should be within 2 percent.
8. Any significant difference between the potential food cost and the actual food cost as a result of the analysis should be investigated and explained. The explanations may include:
- Sales discounts or adjustments
- Unrecorded sales
- Losses arising from the cooking process
- Standardized procedures from material purchase to cooking are not followed
9. Unlike a restaurant, banquets do not necessarily have trends and are affected by seasonal events such as wedding seasons, convention seasons, and Christmas parties, with customers able to choose from a wide variety of menus. Accordingly, monthly banquet target food cost should be determined by referring to the previous year’s actual food cost results and the
potential food cost of each menu.