The spa industry is booming and consumers are becoming more discerning and with the escalation in demand at present across the spa industry, client expectation becomes increasingly sophisticated, leading to a well-informed and discriminating assessment of services on offer.
Spas today immediately conjure up in one’s mind images of a relaxing environment with one dressed in a robe and slippers listening to soothing music, sipping herbal concoctions and eating healthy designer meals. Life is supposed to be simplified in a spa with no distractions and work obligations focusing just on the well-being of the client.