Dear Sam,
Good morning! Thanks for your email!
Firstly, i am sorry that i can't open the website you send to me. Hope you try other way to send the file.
For the software, as i remember, in the standard packing list, there is a software which is used to connect the PC and do the operation. May i know the customer lost the software or what they need for it ?
For the calibrate. In the video i send to you before, you can see the way to adjust the light way. After you change the lamp, you should make sure the light way though the center of the slit. And if you want to calibrate the wavelength, you can calibrate on the instruments.Please find the function as follow: Main Menu--System Setting--Wavelength Calibrate. And there is no need to put samples inside, just test the empty and calibrate is ok.
If any further questions, feel free to let me know!
Dear Sam,Good morning! Thanks for your email!Firstly, i am sorry that i can't open the website you send to me. Hope you try other way to send the file. For the software, as i remember, in the standard packing list, there is a software which is used to connect the PC and do the operation. May i know the customer lost the software or what they need for it ? For the calibrate. In the video i send to you before, you can see the way to adjust the light way. After you change the lamp, you should make sure the light way though the center of the slit. And if you want to calibrate the wavelength, you can calibrate on the instruments.Please find the function as follow: Main Menu--System Setting--Wavelength Calibrate. And there is no need to put samples inside, just test the empty and calibrate is ok.If any further questions, feel free to let me know!
การแปล กรุณารอสักครู่..
