The host company-limited to install a little tool that helps you manage the system that is used as a Centre for gathering and dealing with issues, including the question of information technology of the company and the company's customers that the company has installed the tool in this manner, but would like to change a tool named Servicedesk Plus MSP in order to increase the level of support to the information technology, Servicedesk Plus MSP by a new option 2 the function through the company. To install the Servicedesk Plus MSP, and to learn how to use the new function well with either a 2 documents to the company, which now has such an operation is finished.