We encourage you to start using the POWR when returning RMA from country: Singapore & Thailand parts to Cisco via the POWR Tool at the following link: http://www.cisco-global-returns.com/rmalogin.do
Using the POWR Tool allows pre-paid return for advance replacement RMAs. It will provide you with a receipt, automatically update our system with your return information, and prevent further email reminders being sent. . For any questions related to the POWR tool, please contact Asset Recovery Agent at asset-recovery-restofasia@cisco.com or 65 6311 5763.