The RPP should include the areas shown in exhibit 3.11.
It is worth noting that a distinction can sometimes be drawn
between ITT and RFP with respect to their applicability. When
the product and related services are known in advance, a user
organization will prefer an ITT so they can obtain the best
combination of price and services. This is more applicable where
procurement of hardware, network, database, etc. is involved.
When the requirement is more toward a solution and related
support and maintenance, an organization generally prefers
an RFP, where the capability, experience and approach can
be measured against the requirement. This is more applicable
in system integration projects such as ERP and supply chain
management (SCM) that involve delivery or escrowing of
source code.