Because the delivery man brought the wrong chair for Ms. Green and Ms. Green want brown Chair not Green chair. Ms. Green order brown chair she doesn't order green chair. Ms. Green was very late for work. When she know about chair color she doesn't want she is angry. She called the store manager. She ask manager she want her chair she paid enough money for it. Ms. Green went to work before. After she work she went to the store and Mr. Brown ask her for help her chair.