modification of a society through innovation, invention, discovery, or contact with other societies.
The first step in this process will be to define culture change. Ask all of your staff, not just department heads, to define what culture change means to them. This will help give you a better understanding of who "gets it" within your team. This information will be used in later steps when you are putting together your culture change team.
You can give staff members a blank piece of paper to see what comes back, or, as some facilities in the pilot project did, look up culture change in the dictionary and include the meaning on the questionnaire. Staff members were asked to give their interpretation of the definition. Use the PDF form in the box to the right.
One of our pilot homes’ administrators asked her staff to think about the differences between a "medical model" and a "culture change model." They listed what was medical in their facility and what was already on track as culture change. She felt that this visual tool helped to get the staff thinking about where they were and where they wanted to be.