Effective communication means that we are able to express ourselves, both
verbally and non-verbally, in ways that are appropriate to our cultures and situations.
This means being able to express opinions and desires, and also needs and fears. And
it may mean being able to ask for advice and help in a time of need.
 Coping with stress means recognizing the sources of stress in our lives, recognizing
how this affects us, and acting in ways that help us control our levels of stress, by
changing our environment or lifestyle and learning how to relax.
 Coping with emotions means involving recognizing emotions within us and
others, being aware of how emotions influence behaviour and being able to respond to
emotions appropriately. Intense emotions like anger or sadness can have negative
effects on our health if we do not respond appropriately.