Reflecting the discussions above, at the strategic level, what is required is a
management philosophy that recognizes diversity is critical for organizational success.
Top management commitment to diversity should be reflected in the organizational vision,
mission and business strategy in order to remove psychological and operational barriers to
managing diversity. If such commitment is inconsistent with the current organizational
culture, then a significant culture change may be necessary in order to create an
atmosphere of mutual respect of all employees. At the tactical level, a range of HRM
diversity policies can be formulated in order to support this management philosophy.
Measuring the employees’ perception of the existing HRM diversity practices and their
expectations may be conducted to facilitate policy development. HRM diversity policies at
the operational level are implemented at the workplace, involving mainly educating
employees, identity-based networking groups, targeting communications to different
affinity group members, flexible employment and support for generating a work–life balance.