You will be pleased to know that two Sunshine electric irons were despatched to you today to make up for the missing quantity of your order .We were extremely sorry to learn from your letter of August 31 20 that you received only 10 irons instead of 12 irons as ordered. On investigation we discovered that a mistake was indeed made in the packing our packers misread the number. Again please accept our apologies for the trouble caused to you by the error.