will rely on individuals who
are willing to work flexible hours and can leverage the latest technologies associated
with an Internet-oriented, nonstop marketplace. Technical skills will
only increase in importance, and as organizations continue to flatten, people in
all areas of the business will be responsible for administrative skills like budgeting,
hiring, and operations. From Generations X and Y, the organizations’
leaders will expect individuals who understand human behavior, can engender
cooperation, and can bring out the best in workers.