Several models for assessing success, failure and the way forward for ICT systems in general DeLone and McLean (2002) and developing countries Heeks (2002) have been suggested. These and other models are considered relevant to this paper. The model proposed by DeLone and McLean (1992, p.87) was later overlaid on a simpler scheme of functionality, usability and utility by Beynon-Davies (2002). This overlaid model introduces the idea of functionality and usability, which are considered relevant to ICT implementation. Beynon-Davies argues that, the worth of an IS will be determined in the three contexts of functionality, usability and utility.