Just a gentle feedback from Order management Team na krub.
Today, we are going to talk about “Wrong/Incomplete Customer’s Name, Addredd and Tax ID” which leads to issuing of CN (Credit Note).
Wrong/incomplete information might be given by your clients or you might mistakenly put wrong/incomplete information in NetSuite.
This will give Meng Fei more jobs to do which is to go back and correct the information and later issue CN. Also, issuing too many CN is not good for our company (according to J’ Nun).
There is a suggestion from J’ Nun in order to avoid this problem is to have your client submit a copy of ภพ20. ภพ 20 contains all required information that you will need to put in NetSuite krub.
You might not need to submit this document to Order Management Team but ask your client to submit a copy of the document to you so you will have correct information to put in NetSuite krub.
Please consider this suggestion so you do not have to waste your time to request new invoice and this will save your time too krub.