Despite two very productive initial team meetings, there were substantial barriers to gaining consumers’ or staff’s commitment to the Evaluation Team. When people have no stable housing, income, family, or physical or mental health, Evaluation Team meetings are rather low on their list of priorities. Nevertheless, I had many people approach me in the main room with ideas for meeting consumer needs and improving the drop-in center and beyond. I learned that a structured evaluation team was not the best way to conduct the evaluation at this drop-in center; it was better for me to build upon the existing structure, which was extremely loose and informal. Informal activities, such as meeting with people in the main room of the drop-in center and engaging in their card games and casual conversations, helped promote mutual trust and interest in evaluation-related activities. While very few consumers were committed to the evaluation processes on a regular basis, many were eager to offer opinions about and suggestions for the drop-in center.