Bystrom offers to classify information used to achieve specific goals into groups according to its activity role as
following: professional field information about objects and events that are relevant to the task or problem:
customers, suppliers, supply or sales operations, situation in the market.
The connection may be bidirectional. Mobile connection can be of the following types (Shiller 2001): radio data
system, cellular, radial and others. In terms of voice recognition technologies it is worth to mention the system of
Janus (Janus 2004) developed by the US and Germany scientists, which translates the spoken word into another
language automatically.
Available IT resources such as technical equipment, software, data storage devices, communication networks
provide services to the consumers, part of which is specific to some professional fields, and the other part is general
one. (Laudon K. C., Laudon J. P. 2006). If the space for solution search is very large, the system distributes the
space into segments, and does not deal with prospectless segments (Gavrilova 2000). Mobile devices can help
shaping individual relationships with valued customers (Moeller 2003).
Aim of this article – to disclose the expression of IT applications in multimodal transportation. The article is based
on theoretical material analysis supplemented with an empirical research – interview with Carriers (N = 10) and
Questionnaire. Research was conducted from 2014-09 till 2014-12. The first part of Research is dedicated to
methodological peculiarities of multimodal transportation organization and preparation to problem solution
methodology. The Present Paper presents the second part of the Research directed at IT Application evaluation
summarizing personal experience. Ten Managers from Logistics Enterprises and 256 Employees from Companies
performing multimodal transportation took part in the Research. All Carriers’ work experience is more than three years.
In order to ensure the efficient delivery of goods, Enterprises benefit from two or more modes of transport, i.e.
perform multimodal transportation. According to A. Baublys, Multimodal transportation is the transportation of
goods performed with at least two different modes of transport. Enterprises engaged in multimodal transportation
should be more cooperative, have a good and modern reloading equipment and new integrated IT systems.
The central element in multimodal freight transportation is freight terminal. Taking into consideration interacting
ranks of subsystem, transport terminal can be described in terms of incoming transport flows and infrastructure
subsystems. Interaction of two or more transport modes in terminal reveal itself in five major forms – technical,
technological, informational, legal, economical. Legal – regulations indicate duties, rights and responsibilities of all
users of transport services; determine freight transportation conditions. Technical – ensures maximum coordinated
arrangement of equipment in the terminal as well as functional connection of homogeneous equipment.
Technological – Baublys (2007) states, that technological interaction is possible when the following requirements
are fulfilled: Unity of technology and standardization of technological norms prevails; Coordinated schedules of
different modes of transport and complex work planning in terminals. Economical – determines the final selection of
an operation regime of different modes of transport. Expenditures related to productivity increase may be treated as
investment since current expenditures are to compensate the earnings in the future (Bagdanavičius 2009).
Informational – coordinates information on the basis of the submission form and time. Upon integration of general
information systems it is therefore possible to investigate the situation of contemporary terminals and conditions of
transport mode interaction. General information systems would enable to analyze transport flow formation
regularities as well as improve methodology of transport planning calculations and future predictions. It is unlikely,
that a single mode of transport would fulfill all requirements. Therefore, systems of several modes of transport are
being developed, where shortcomings of one mode are compensated by the other. It is more comfortable to use such
system services than order different modes of transport. (Baublys 2007). As pointed out by Bystrom (2004),
business issues may be solved from the perspective of system process. There are distinguished three major system
modelling objects in freight transportation decision-making process: input (order acceptance), process (from order
filling till freight transportation), output (freight delivery). When it comes to order processing systems, the most
popular are as follows: integrated logistics information system. According to Batarlienė (2011), this information
system comprises data-bank and consumer terminal connect