You have requested to install Windows 7 NWBNW000040ENGC1 for your computer.
The reference we have given this is: REQ000001730105
We can install automatically during the next 24 Hours, (not including weekends).
The rest of this e-mail sets out what will happen and what you need to do if you experience any problems.
The install process is fully automated and in most cases will begin shortly after the application is sent to your computer.
The process is 'silent' and will not interrupt your use of the computer.
Once the install activity is complete the requested applications will appear/be removed in the Start Menu.
If you need a new username and password in order to use the application, then you should have already / will shortly receive this from another team.
It is important that you reboot daily. If you regularly use the sleep or hibernate functionality and do not reboot your PC frequently, the install activity may not work.
Home based and remote users may also have issues with the install activity due to their "limited" network bandwidth and connectivity.
If the install activity does not complete within 48 hours, or the install activity does not complete fully, please contact the Unilever Service Desk, and advise them of the following details:
o The REQ Number displayed above.
o Your logon username and contact details.
o Your workstation ID or Hostname.
Plus any additional information relevant to the problem.
Please test the new application and ensure that it is working properly.
Please do not respond to this automated email. If you need to speak to someone about this request, contact details for the service desk can be found via this link http://inside.unilever.com/services
Regards, IT Services