Conflict in the Workplace
“I have better things to do with my time than to baby-sit with a bunch of feuding children,” complains one manager. “It seems that someone is always mad at someone else, feuding with someone else, or refusing to work with him or her. What is this all about anyway?”
It is all about conflict, a normal and natural part of our workplace and personal lives. Conflict can be helpful in making necessary changes within the home or work environment. However, unresolved conflict can result in feelings of dissatisfaction, unhappiness, hopelessness, depression, and other emotions. It can result in behaviors such as physical or emotional withdrawal, resignation from jobs, dissolution of personal relations, aggression, and even violence.