Deterrence-based Trust
Trust based on fear of reprisal if the trust is violated.
Knowledge-based Trust
Trust based on behavioral predictability that comes from a history of interaction.
Identification-based Trust
Trust based on a mutual understanding of each other’s intentions and appreciation of the other’s wants and desires.
Mistrust drives out trust.
Trust begets trust.
Growth often masks mistrust.
Decline or downsizing tests the highest levels of trust.
Trust increases cohesion.
Mistrusting groups self-destruct.
Mistrust generally reduces productivity.