let me give you some background to our company's setup.
Jumbo Book Store is a company based in Thailand .It had three book stores and a warehouse next to one of the book shops. the store manager,Amiki Sukhon,finds it very difficult to track sales because he uses handwritten sales reports that employees prepare every day. The driver takes the reports and delivers them to the main office.Every day it takes 5 to 6 hours to compile data about the sales.Based on these sales reports,Amiki writes purchase orders for new book,sales figures for the owner and customer information for the marketing department.
In addition,he often gets calls from customers complaining about poor information about available book and stationary products in the warehouse.
Could you spend some time looking at how we can improve our processes?
Regards