On behalf of the entire Enterprise Support organization, I would like to thank you for choosing Symantec Enterprise Support Services for your business needs. Our goal is to provide you with world-class support, superior customer satisfaction, and a high quality customer experience to help your company take full advantage of its investment in Symantec software.
The enclosed Support Welcome Pack acknowledges you as a current Designated Support Contact at Symantec, provides you with resources that will help you leverage the benefits and value of your company’s support contract.
Please retain a copy of the attached Support Welcome Pack for your records. It contains pertinent details regarding your support entitlement and reference information that will streamline your contacting us for support services. Should you have any additional questions about your Support benefits, please contact our Customer Care team, utilizing the link provided within the Support Welcome Pack.
Thank you again for choosing Symantec software. We look forward to assisting you with your support needs.