that burnout is a tridimensional syndrome characterized by
emotional exhaustion, cynicism (depersonalization), and reduced efficacy (reduced
personal accomplishment). The exhaustion component refers to feelings
of being overextended and depleted of one’s emotional and physical resources.
The cynicism (or depersonalization) component refers to a negative,
callous, or excessively detached response to various aspects of the job. The
component of reduced efficacy or accomplishment refers to feelings of incompetence
and a lack of achievement and productivity at work.