Thank you for contacting AppleCare for your unlock request for Find My iPhone: Activation Lock. We need additional information to process your request:
Case Number: 710616439
Serial Number(s): DLXMX7UBF4YH
IMEI Number(s): 358846056902871
We need a product identifier on your proof of purchase for it to be considered valid. Please add the serial number or IMEI number of your device on your proof of purchase. Writing this on the document is acceptable.
Please reply with the serial number written on your receipt. We’ll confirm we received your email within 2 business days and continue to work on your request.
Thanks,