Self-service machines at boarding gates have also been trialed, the airport said, although it did not give any further details of how this system would work or when it would be fully deployed.
“These technological advancements … will also allow the airport to be better connected to its passengers and provide need based assistance. Several aspects of the program have already been implemented and the remaining is being trialled with phased completion planned in the near future,” HIA’s COO Al Meer said in a statement.
Automated systems are often used as cost-cutting measures in airports, however an official at Qatar’s Civil Aviation Authority (CAA) previously said there will be no budget cuts at HIA.
Have you used any of the new systems at the airport? Thoughts?