Ease of adoption
Now, the third thing that I learned—and I think this is what really has made the biggest
impact on me—is that when we look at how easy this stuff is to adopt, how easy it is to
bring it into your organization and use it, we see some really interesting things. The
function IT tends to vary a lot. It can be quite easy to bring in. When I hear about a new
statistics package that’s available, I go, “Oh, fantastic. I’ll check it out. That’s what I wanted to do.” Bang! Very, very smooth. I’ll tell you a story a little bit later about what happened when BMW tried to change the way it designed cars using technology. That was a little bit more tough.