Thank you for your message, shipment may be a little delayed on the way due to some situation,would you please kindly wait another week for it .we will do our best to help with any situation after a week,many thanks.
If you don't want to wait for it any longer, please kindly get back to us, we can refund payment to you first,you can kindly repay us if you would receive the item after refund ?
We will take further step for you after receiving your reply.