Dear Khun Klaow and Khun Romy
Refer to attached cancellation letter of Toyota World Convention for the event during 8-19 November 2015, based on the agreement that we will keep their deposit to utilize for their any event until 30th November 2017.
In addition, in term of to promote our hotel, Khun Paul, our management allows Toyota to use this amount at NOVOTEL Impact Hotel too and the condition will be applied as same as organizing their local event that mentioned in this letter,
meaning they will use 50% from their deposit with IMPACT for their expenses and will pay another 50% cash to NOVOTEL Impact. So NOVOTEL will need to bill the balance of their expenses directly to IMPACT.
Should there be any assistant you may require please feel free to contact me at any time.