To support the knowledge management processes
described in Section 2.1, CrimeFighter provides a
number of tools. The toolbox philosophy is that the
humans (intelligence analysts) are in charge of the
knowledge management processes and the tools are
there to assist the analysts. Thus, the purpose of the
tools is to support as many of the knowledge
management processes as possible to assist the
intelligence analysts in performing their work more efficiently. In this context, efficient means that the
analysts arrive at better analysis results much faster.
In general, the tools fall into two overall
categories:
• Semi-automatic tools that need to be
configured by the intelligence analysts to
perform the dedicated task. After
configuration, the tool will automatically
perform the dedicated task.
• Manual tools that support the intelligence
analysts in performing specific tasks by
providing dedicated features that enhance
the work efficiency when performing
manual intelligence analysis work.