This study aims to determine the factors (course characteristics, lecturer characteristics, and tutorial ratings) that
affect student evaluation of teaching in university. A total of 88 undergraduates were selected and self-administered
questionnaire was used as a tool for data collection. The study found that most of the respondents have high
agreement level towards the evaluation of course characteristics, lecturer’s characteristics, and tutorial ratings.
Lecturer overall teaching performance ratings were correlated with course characteristics, lecturer characteristics
and tutorial rating. Multiple hierarchical analyses found that course’s overall performance ratings was mostly
explained by course, followed by lecturer’s characteristics but not from tutorial ratings. From the point of a student,
the improved of the teaching effectiveness based on the evaluation process may ultimately enhance knowledge
acquisition and, for the educators, the evaluation did provide information for an individual improvement. Faculties
may benefit where the evaluation might lead to fairer promoting, tenure and pay increase decisions for academic
staffs.